Protecting your privacy is important to us. We hope this policy will help you understand how we collect, use and safeguard the personal information you provide to us.

By using or accessing our website(s), products, services and applications in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

What kind of information do we collect from you?

When you visit theoutlander.au we collect some basic information about your computer via Google. For example; what type of browser and operating system you’re using, how long you stayed on our site, and what pages you looked at. This helps us to understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information that you provide to us (ie. when you make a purchase through our online shop) such as your name, address, post code, phone number, etc. We need this information to process payment and ship products to you.

Our website is intended for visitors aged 18 years and over, and we do not knowingly collect data relating to minors.

How we use your data

By subscribing to our mailing list or wine club, you provide your contact details to receive communications about special offers, promotions, and information about special events from The Outlander, until you request us to stop.  Should you wish to opt-out at any time, simply select ‘unsubscribe’ at the bottom of each email we send. Alternatively, you can contact us at hello@theoutlander.au to update your marketing preferences.

The Outlander (and trusted partners acting on our behalf) may collect and use your personal data:

- to provide goods and services to you
- to manage any membership accounts that you hold with us
- to verify your identity
- with your agreement, to contact you electronically or otherwise about promotional offers and products and services which we think may interest you
- for customer service and market research purposes - to better understand your needs
- where we have a legal right or duty to use or disclose your information.

Sharing of personal information

The Outlander will not sell, trade or rent your information to any other companies. Your details remain yours and may be shared with our service partners for the purpose of communicating The Outlander offers only, or to third parties who are involved in the process of completing a transaction.

Protecting your information

All website visitor information and payment information is encrypted via SSL, providing a secure end-to-end connection for our website visitors.

COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction, so we can offer better site experiences and tools in the future.​

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Behavioural Retargeting

The Outlander may use retargeting services to advertise on third party web sites to you, after you’ve visited our website. We, and our third party vendors, use cookies to inform, optimise, and deliver ads based on your past visits to our website.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Rights

You can ask us what data we hold about you at any time, and you have the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you. You can also request to have your personal data deleted.

If you wish to opt-out of our marketing communications at any stage, please email hello@theoutlander.au.

If you have any questions about viewing or updating the information we have on file about you, or generally about our privacy policy, please contact us at hello@theoutlander.au.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

should you have any QUESTIONS, PLEASE CONTACT US AT:

Primus Inter Vinum Pty Ltd
ABN 65 164 046 922
hello@theoutlander.au

The Outlander is owned by Primus Inter Vinum Pty Ltd, ABN 65 164 046 922

This page was last updated January 2023